Privacy Policy

Hirram Services (“we”, “us”) respects your privacy. This policy explains what personal data we collect, why, and how we protect it, in line with the Data Protection Act, 2019 of Kenya.

1. Information we collect

• Contact details you give us: name, phone number, email address
• Details needed to deliver a service you request, such as ID details or documents for an application
• Training registration details: name, contact information, course and schedule preferences
• Reviews you choose to submit
• Basic technical data such as browser type and pages visited, if analytics is enabled

2. How we use it

• To respond to enquiries and deliver the services you request
• To register you for training and issue certificates
• To send confirmations, receipts and updates about your service
• To improve our website and services
• To meet legal obligations

3. Legal basis

We process your data on the basis of your consent, the need to perform a service you have requested, and compliance with legal obligations.

4. Sharing

We share personal data only where necessary to deliver your service — for example submitting information to a government portal at your request — or where required by law. We do not sell your data.

5. Storage and security

We use reasonable technical and organisational measures to protect your data. Documents shared for a service are kept only as long as needed to complete it and then deleted, unless the law requires longer retention.

6. Your rights

• Be informed of how your data is used
• Access the personal data we hold about you
• Ask us to correct inaccurate data
• Ask us to delete data that is no longer needed
• Object to processing and withdraw consent

To exercise these rights, contact us using the details below. You may also lodge a complaint with the Office of the Data Protection Commissioner (ODPC).

7. Cookies

See our Cookie Policy.

8. Contact

Questions about this policy? Call or WhatsApp 0708 832 689 or email info@hirramservices.co.ke.