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KRA PIN: How to Register, Retrieve Your Certificate and Reset iTax

Learn how to register for a KRA PIN on iTax, retrieve a lost PIN certificate, reset your iTax password and keep your account in good standing.

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Photo: Pexels / Pexels

Your KRA Personal Identification Number (PIN) is your tax identity. You need it to get a job, open many bank accounts, register a business, buy land or a vehicle, and to access many government services.

Individual PIN registration is done online on iTax, the Kenya Revenue Authority’s portal.

Registering a new KRA PIN

  1. 1

    Open iTax

    Go to the official iTax portal and choose new PIN registration.

  2. 2

    Choose taxpayer type

    Individuals select the individual option and online form.

  3. 3

    Enter your details

    Provide your ID number, date of birth, contact details and income source.

  4. 4

    Submit and check email

    After submitting, your PIN certificate and login details are sent to the email address you provided.

Lost your PIN certificate?

If you can log in to iTax, you can reprint the PIN certificate from your account. If you cannot log in, use the password reset option, which sends instructions to your registered email. If you no longer access that email, KRA may require verification before updating it.

Keep your PIN in good standing

  • File your annual return by 30 June every year — even if you only need a nil return
  • Keep your email and phone number updated
  • Never share your iTax password
  • Save every acknowledgement receipt
Government requirements and fees change from time to time. Always confirm the latest details on the official portal before you pay. Need help? Contact Hirram Services.

Frequently asked questions

Is there a fee to register a KRA PIN?
There is no official fee for individual PIN registration on iTax.
Do students need to file returns?
Anyone with an active PIN is generally expected to file an annual return. Students without income usually file a nil return.
Official portalsLinks open the government sites. We are not affiliated with them.
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